Before starting a meeting or class, we recommend testing the bandwidth of your Internet connection by running a test of your upload and download speed.
We offer this test from within our meeting room interface to ensure you are provided with an accurate reading of your connection to newrow_ servers.
Simply hover over the multi-colored speedometer icon:
If you are operating as an Instructor or Host, the icon can be found at the top right corner of the stage. If you are a Student or Participant, the icon can be found at the bottom right corner of the stage.
Click “Start” in the pop-up box that will ask if you would like to perform a Speed Test.
The newrow_ recommended minimum bandwidth levels are 1.5mbps upload and download speed.
For a more comprehensive list of our system recommendations please see the following article: https://support.newrow.com/hc/en-us/articles/204543435--newrow-platform-recommendations.