hat do you need to join a newrow_ class or meeting?
Most computers are set to go. However, here are a few recommendations.
We regularly test our platform on and support the following operating systems:
Windows 7 and 8.1
Mac OS 10.7.0 (Lion) to 10.10.2 (Yosemite)
You need to have Flash Player 11.3 or later.
You can download the Adobe Flash Player here:
We recommended a minimum bandwidth: 1.5mbps upload and download speeds.
You can test your speed inside a newrow_ meeting or classroom by clicking on the multi-colored meter icon and then clicking "start test."
This will give the most accurate read on your connection to newrow_ servers.
You can also test your speed at speedtest.net
-- just click on BEGIN TEST.
We recommend an up-to-date version of the following browsers:
You can also use Safari for Macs and some versions of Internet Explorer for PCs, but we recommend Firefox and Chrome.
Please do not use Microsoft Edge.
Test for potential firewall interference with newrow_ (most likely on large corporate networks) at http://connectiontestpage.newrow.com
- Use headphones or earbuds when appearing live on webcam.
- Use an Ethernet connection instead of WiFi when possible.
- Close most other internet windows and tabs for an optimal connection. Use the best network available, avoiding shared, public networks (such as cafés), when possible.
To ensure a high-quality experience, we recommend the following:
- 2.00GHz or faster x86-compatible processor, or Intel® Atom™ 1.6GHz or faster processor for netbooks
- Microsoft® Windows® XP (32 bit), Windows Vista® (32 bit), Windows 7 (32 bit and 64 bit), Windows 8.x (32 bit and 64 bit)
- Internet Explorer 9.0 or later, Mozilla Firefox 30 or later, or Google Chrome 35 or later
- 1GB RAM 32bit, 2GB RAM 64bit; 256MB of graphics memory
- Intel Core™ Duo 1.2GHz or faster processor
- Mac OS X v10.7, or later
- Safari 6.0 or later, Mozilla Firefox 30 or later, Google Chrome 35 or later, or Opera 11
- 2GB of RAM; 256MB of graphics memory
Note: The above are recommended settings, not minimum requirements.
For troubleshooting, please see the following article: