Newrow Knowledge Base

Newrow Smart Recommended System Requirements

Checkout the Newrow Smart recommended system requirements ahead of time to ensure you have the best experience.

Newrow Smart System Requirements

Before joining your Newrow Smart session complete the Newrow Smart Quick Tech Check.

In order to ensure a high quality experience, your computer/phone/tablet and internet connection speed should meet the following recommended system requirements.

Overview

  • Internet connection - broadband wired or wireless (3G or 4G/LTE)
  • Speakers and microphone* – built-in, USB plug-in, or wireless Bluetooth
  • Webcam* - built-in, USB plug-in

*Webcam and microphone are only required for those speaking and broadcasting video.

Windows

To use the Newrow Smart web platform, you’ll need:

  • Windows 10, Windows 8 or 8.1, Windows 7
  • Chrome, Firefox, Edge (coming soon), IE11 (with client, coming soon)
  • Computer or laptop with Intel Pentium 4 processor or later that is SSE2 capable and 512 MB of RAM, or a Surface PRO 2 or Surface PRO 3

To use the Newrow Smart downloadable client (coming soon), you’ll need:

  • Windows 10, Windows 8 or 8.1, Windows 7
  • Computer or laptop with Intel Pentium 4 processor or later that is SSE2 capable and 512 MB of RAM

Mac

To use Newrow Smart on Mac, you’ll need:

  • Mac OS X, macOS 10.9 or later
  • Chrome, Firefox, Safari (coming soon)
  • Intel processor 64-bit and 512 MB of RAM

Linux

To use Newrow Smart on Linux, you’ll need:

  • Ubuntu 12.04, Mint 17.1, Red Hat Enterprise Linux 6.4, Oracle Linux 6.4, CentOS 6.4, Fedora 21, OpenSUSE 13.2, ArchLinux (64-bit only)
  • Chrome, Firefox
  • Intel Pentium 4 processor

iOS (iPhones and iPads)

To use Newrow Smart on iPhone, you’ll need:

  • iPhone 5S or later
  • Safari
  • iOS 11 or later

To use Newrow Smart on iPad, you’ll need:

  • iPad Mini 3, iPad Air, iPad Pro, iPad (2017) or later
  • Safari
  • iOS 11 or later

Android (phones and tablets)

To use Newrow Smart on Android phones or tablets, you’ll need:

  • Android 4.0 or later
  • Chrome

Bandwidth Recommendations

The bandwidth used by Newrow is optimized to deliver the best experience based on your network:

  • Participate with webcam and microphone: 2 Mbps upload, 2 Mbps download
  • Participate with microphone: 1.5Mbps upload, 2 Mbps download
  • Participate without webcam or microphone: 1 Mbps upload, 2 Mbps download

Firewall

To participate in a Newrow Smart real time session, please ensure that the location you are connecting from allows for the streaming and downloading of real time video.

  • UDP
  • TCP: 80, 443
  • HTTP: 80, 443

Cookies

Cookies must be enabled in order to use the Newrow Smart web platform.

Extensions or browser configurations that block or disable cookies may prevent participants from joining a live session.