Newrow Knowledge Base

Navigating Newrow Backend | Administrators

Administrators will be able to add course, users, files, check session stats, adjust user access, adjust branding, and change plan/billing information.

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Click +Add new course to add new courses. You will then have the option to adjust: 

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  1. COURSE IMAGE - This will be the image of your particular course and in turn the image users will see when they get an invite to your campus.  Click the camera image to add your desired picture. The recommended resolution is 2560X1440.
  2. COURSE NAME - This is the name of the course you’re teaching (i.e. Bill’s Math Class). 
  3. PLAN - The course may either be (a): 
    • Inactive. This means the course will not be visible to course users.  Instructors will still have the ability to enter the course to prepare their lessons ahead of time.  
    • Smart_15 plan.  1 virtual classroom, 2 hours cloud recording, 1 self-paced course, up to 15 webcam users per live session.
    • Smart_25 plan.  1 virtual classroom, 2 hours cloud recording, 1 self-paced course, up to 15 webcam users per live session.
    • Smart_custom plan.  This is a custom designed plan that contain a myriad of options.

4. SUMMARY -  You must describe the course in 150 characters or less.  This will be displayed in the course box, below the name and picture associated with the course.

5. DESCRIPTION - You must enter a description of the course in 500 characters or less. 

6. ADD USERS - This is the area where you can add users to this particular course who have already been entered into the system previously.  If you have not added users yet, you can save and proceed to the next section. 



      Click Users to add new users to your campus. You will then be asked to: 

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      1. Enter user’s full name. 
      2. Enter user’s email address.
      3. Assign them a role by choosing:
      • Student.  They will simply be able to access active rooms.
      • Instructor.  They will be able to access active rooms, initiate live courses, and enter inactive course for preparation purposes.  
      • Administrator. They will have the full capabilities as the main administrator, able to create courses, add students, change the company branding and billing information.  Administrator access should be given sparingly.

      4. Assign the user a specific course or several. 

      5. Click Invite.  When you click the invite button, a user will receive an email invitation, where they will be asked to confirm their account. (You have the option to invite more users by clicking the box in the bottom left. 



      Click Files to access/add new files to your campus. 

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      Once a folder has is created within a course, click into a folder and begin adding files or subfolder.

      Screen Shot 2019-07-03 at 17.27.47 SESSION STATS

      Session Stats provide instructors and campus administrators statistics on the courses offered within their organization.

      Instructors can access data related to the courses they teach while administrators can access data from all courses offered within their campus.

      The first data points available are:

      • Session overview - List view of live classes that took place in the specified date range with information around: Instructor/s, number of students, duration, start time, end time, and whether a recording took place.
      • Recordings - Preview recordings that took place in specified sessions
      • Attendance list - See a lit of participants that joined each live session: Name, role, email, time entered, time exited, and duration of attendance.
      • Chat history - See a record of chat history entered throughout the session.

      Note: You can adjust the time field to reflect a certain period of time (i.e. gauge how many students in a day, week, month, etc.


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      Your list of sessions conducted will include:

      • Who the instructor was
      • How many students attended
      • The duration of the session
      • The start and end time
      • If a recording of the session was taken


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        When you click into an individual session, you will be able to view:

        • Student Names
        • Student Email
        • Instructor
        • Time student joined room
        • Time student left room
        • Total duration spent with the room 
        • Recordings
        • Chat History


        In the profile menu, you will be able to change your picture, display name, language, and password.

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        In this section, you can upload your logo and update your campus with the colors of your organization. 

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        In this section, you can add/upgrade Newrow rooms, as well as check remaining recording hours.

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        In this section, you as a paying user you have access to Billing pages to see an overview of your plans, see a history of your invoices, update your billing address and update your payment method.

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