In this article we talk about what to do if you have already added the Newrow Screen Share Extension, but are still getting prompted to install it. If you haven't yet added the the Newrow Screen Share Extension, then checkout our Share Your Screen article to learn how to get the extension and start sharing your screen today.
This article refers to the Newrow Screen Share Extension for Google Chrome web browser. You do not need a web extension to share your screen on Firefox.
If you just installed the Newrow Screen Share Extension while remaining in your virtual classroom, then you should refresh your window (the one connected to the virtual classroom) by either clicking the refresh button next to the address bar or by holding down "CTRL + R" on your PC keyboard or "COMMAND + R" on your Mac.
Browsing in incognito or privacy mode may block access to your installed Chrome Web Extensions such as as the Newrow Screen Share Extension.
To ensure you have full access to your added extensions, please try browsing in regular browsing mode.
It is possible that when you launched the Chrome browser that an issue occurred with connecting to your Chrome extensions such as the Newrow Screen Share Extension.
Try quitting the Chrome browser and relaunching it.