Newrow Knowledge Base

Newrow Smart Recommended System Requirements

Checkout the Newrow Smart recommended system requirements ahead of time to ensure you have the best experience.

The best way to ensure you have a good live session is to run the Newrow Smart Quick Tech Check.

In order to ensure an optimal experience in your live sessions, your computer and internet connection speed should meet the following recommended system requirements.

It is possible to participate in Newrow Smart live sessions with both computer specifications and internet connection speeds below the recommended system requirements. However, the quality of your experience will not be optimal.

Overview

  • An internet connection - broadband *wired or wireless (3G or 4G/LTE) - wired broadband preferred
  • Speakers and a microphone - built-in or USB plug-in or wireless Bluetooth
  • A webcam or HD webcam - built-in or USB plug-in

Operating Systems

  • Windows 7, Windows 8, Windows 8.1, Windows 10 or later
  • Mac OS X 10.9 or later

Tablet and Mobile Devices

  • Android devices
  • Windows Surface

Browsers

  • Chrome version 58.0 or later
  • Firefox version 51.0 or later

Bandwidth

  • Webcam participants: 2 Mbps upload, 2 Mbps download
  • Non-webcam participants: 1 Mbps upload, 2 Mbps download

Firewall

To participate in a Newrow Smart live session, please ensure that the location you are connecting from allows the streaming and downloading of live video.

Network Administrators often employ a firewall in office locations that prevents bandwidth intensive activity such as video streaming.

Newrow Smart video streaming can utilize many available ports including UDP, TCP and tunneling ports.

Cookies

Cookies must be enabled in order to participate in a Newrow Smart live session.

Extensions or browser configurations that block or disable cookies will prevent participants from joining a live session.